Terms and conditions

Following terms and conditions are agreed between DroneZone, where head office is located at Brussels, Belgium, and registered as an enterprise and any person or entity who is making a purchase via the DroneZone website (ex: www.dronezone.be).

A. Purpose

These terms and conditions aim to define the contractual relationship between the buyer and DroneZone.be and conditions applicable to all purchases made through the merchant site DroneZone.be for any professional or consumer.
The acquisition of goods through this site implies a general acceptance by the purchaser of the following sale conditions.
These conditions shall prevail over any other general or special conditions not specifically and/or approved by DroneZone.be.
DroneZone.be is able to modify terms and conditions at any time. In this case, the conditions will be based on the buyer’ order date.

B. Characteristics of goods

The concerned products are those who are listed in the catalog published on the current site DroneZone.be. These products are available within the stocks limits. Each product is accompanied by a description provided by the supplier on the website. The pictures in the catalog are representing the product as accurately as possible but can not ensure a perfect similarity with the product offered.

C. Rates

The prices listed in the catalog are prices in euros taking into account the VAT applicable on the date of the order; any rate change will be reflected in the price of products or services. DroneZone.be is able to change prices at any time, except that the prices contained in the catalog the day of the order will be the one applicable to the buyer. Prices do not include shipping cost and delivery.

D. Orders

The order confirmation implies acceptance of these terms of sale, recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All the order details recorded and confirmed will ensure the validity (proof) of the transaction. Order confirmation worth signing and acceptance of transactions. The seller will email the confirmation of the order recorded.

E. Payment terms

The price is payable when the order is complete.

Online payment tools are available with the option to pay via all major credit cards. After checkout, you are directed to the secure payment site where you finalize your purchase. This guarantees the security of your banking information and no personal information is transmitted to our services. At the request of the buyer, it will be sent a paper invoice showing VAT.

You can also pay using bank transfer. In this case, after the order confirmation, you must execute the bank transfer using the reference of your order to finalize your purchase.

F. Shipping and Delivery

Any order placed on DroneZone will be prepared and shipped within 72 hours (excluding weekends and holidays) subject to confirmation of payment. Deliveries are made to the address specified in the order that can only be in the agreed areas. The purchaser supports the risks from the time the goods have left the premises of DroneZone.be. In case of damage during transportation, complaint must be made to the carrier. The delivery cost for standard shipments are calculated based on package weight and destination. Delivery charges for priority items may vary depending on the destination. Delivery times are provided for information only; if it exceed thirty days from the order confirmation date, the sale contract could be canceled and the buyer refunded.

G. Return and Refund

You have a period of 7 working days to exercise your right of withdrawal from the date of receipt of the goods. The returned product (s) must be new, unused and in their original box and packaging… perfectly intact. Any exchange or return must be requested to the following address: return@dronezone.be The shipping costs for returning the goods are borne by the customer. On receipt of a returned products, the products states ill be checked by our team. The refund will only be accepted if the product is received intact and in its original packaging.

H. Responsibility

The seller, regarding the online sales process, is bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.

I. Intellectual Property

All DroneZone site elements are and remain the exclusive intellectual property of DroneZone. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound.

J. Settlement of disputes

These online sales conditions are subject to Belgian law. In case of dispute, jurisdiction is given to the competent courts of Brussels.

K. Legal

DroneZone.be (IDCool Productions Department)
Address: Brussels, Belgium
VAT: BE0560621891
Contact : info@dronezone.be